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Terms and Conditions

Last Updated: 21st March 2025

Welcome to BrandedQRCode, accessible at brandedqrcode.com or www.brandedqrcode.com. These Terms and Conditions ("Terms") govern your use of our web app and services. By accessing or using our services, you agree to comply with and be bound by these Terms. BrandedQRCode refers to the owner(s) and operator(s) of this web app, as well as the web app itself and the services provided through the website. If you do not agree, please refrain from using our services.

1. Overview of Services
BrandedQRCode provides the following services:

  • Static QR Codes: Purchase tokens to create static QR codes with customizable designs.
  • Dynamic QR Codes: Subscribe to monthly or annual plans to create and manage dynamic QR codes.
    • The Dynamic Basic plan includes basic features and a limit on the number of active dynamic QR codes.
    • The Dynamic Pro plan offers advanced functionality and an increased limit on the number of active dynamic QR codes.
    • The Enterprise Plan also offers advanced functionality and an unlimited number of active dynamic QR codes.
    • Kindly note that all subscriptions are auto-renewing on a monthly basis.

2. Account Creation, Management, and Termination

  • Sign-Up: Certain features, including the ability to download branded QR codes and remove modified links, require you to sign up for an account. Our services are not intended for individuals under the age of 13. By signing up, you affirm that you are at least 13 years old.
  • Account Termination by User: You may terminate your account at any time by contacting support@brandedqrcode.com. Upon termination, any remaining tokens will be forfeited, and no refunds will be issued.
  • Account Termination by BrandedQRCode:
    • If you do not have an active monthly subscription or do not purchase tokens within 3 months, your account will be automatically terminated.
    • BrandedQRCode reserves the right to suspend or terminate your access to the web app at its sole discretion for violations of these Terms, or in the event of suspicious or unlawful activity.
    • Upon termination, any remaining tokens in your account will be forfeited, and no refund will be provided.
  • Business Closure: In the event that BrandedQRCode permanently ceases operations, we will make reasonable efforts to notify users in advance and provide a limited timeframe to export relevant data or redeem remaining tokens. After such period, dynamic QR codes and landing pages may cease to function and will be rendered unusable. BrandedQRCode shall not be liable for any resulting disruption or loss.
  • Change of Ownership: If BrandedQRCode is acquired, merged, or transferred to another party, your account information — including tokens, dynamic QR codes, and landing page designs — may be transferred to the new owner. Continued use of the service will be subject to the acquiring party’s terms and policies.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. BrandedQRCode is not liable for unauthorized access to your account.
  • Landing Page Designs Deletion: If a user does not have an active Dynamic QR Code subscription for more than one (1) month, we reserve the right to delete all landing page designs associated with that account. Such deletion is final, and the user will need to recreate their landing page designs upon resubscribing.

Note: Data retention policies under Section 9 apply following account termination.

3. Purchases and Subscriptions

  • Token Purchases: Tokens are used to create static QR codes. Token purchases are final and non-refundable unless otherwise specified.
  • Subscriptions: Subscriptions are required for creating dynamic QR codes. Subscriptions are billed monthly. Note that an active subscription is required for dynamic QR codes to function.
  • Instant Upgrades: Upgrades to a higher plan are processed immediately, and you will be charged on a pro-rata basis for the remainder of your current billing cycle. Note that if you confirm a downgrade and then try to upgrade before the downgrade takes effect, you will be charged almost the full amount of the new upgraded plan.
  • Scheduled Downgrades: If you downgrade your plan, the change will take effect at the end of your current billing cycle. Note that when your downgrade takes effect, if you have more active dynamic QR codes than your new plan's limit, your oldest dynamic QR codes will be automatically disabled until you are within the new plan's limit.
  • Price Changes: BrandedQRCode reserves the right to modify prices for tokens, subscriptions, and other services. Changes will be communicated on our website and will apply to future purchases or renewals.
  • Discount Code Usage: Each discount code may only be used once. Any attempt to reuse a discount code will result in its invalidation.

4. Refund Policy

Your purchases, including tokens and subscription fees, are governed by our Refund Policy. By using our services, you agree to the terms outlined in the Refund Policy.

For more detailed information, please refer to our Refund Policy document available on our website.

5. Usage Rights

  • License to Use: When you purchase tokens or subscribe to our services, you are granted a non-exclusive, transferable license to use the QR codes created using BrandedQRCode.
  • Modified Links: To download QR codes with the correct embedded link or data, users must sign in and have a valid subscription or sufficient token balance. For preview purposes, the QR codes may contain modified data, where certain characters are added, removed, or replaced to prevent unauthorized use.

6. User Responsibilities and Acceptable Use

  • You agree to use our services in compliance with all applicable laws and regulations.
  • You may not use BrandedQRCode to create QR codes that link to harmful, illegal, misleading, or malicious content.
  • You are prohibited from attempting to disrupt or interfere with the proper functioning of our services.

7. Service Availability

  • We strive to maintain continuous service availability.
  • Service interruptions may occur for maintenance or updates.
  • We are not liable for any temporary service unavailability.

8. Third-Party Services and Links

  • Our QR codes may link to third-party websites or services. BrandedQRCode is not responsible for the content, policies, or practices of any third-party sites.
  • You acknowledge that accessing third-party content through QR codes is at your own risk.

9. Data Retention and Deletion Policy

  • User data may be retained for a period of 1 month following account termination, after which it can permanently be deleted.
  • Users may request data deletion at any time by contacting support@brandedqrcode.com.

10. Force Majeure
BrandedQRCode shall not be held liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, internet outages, acts of government, or technical failures.

11. Indemnification
You agree to indemnify, defend, and hold harmless BrandedQRCode, its affiliates, and its employees from any claims, damages, or legal actions arising from your misuse of the services or violation of these Terms.

12. Limitation of Liability
To the maximum extent permitted by law, BrandedQRCode shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use or inability to use the web app, including but not limited to the loss of tokens, data, profits, or functionality of dynamic QR codes.

Furthermore, we take no responsibility for data analytics failures or inaccuracies.

13. Privacy Policy
Your use of the web app is also governed by our Privacy Policy. By using the service, you consent to the collection and use of your data as outlined therein.

14. Intellectual Property
All content, including designs, trademarks, logos, and text on brandedqrcode.com or www.brandedqrcode.com, is the intellectual property of BrandedQRCode and may not be used without prior written permission.

Third-party logos used on this website for preview purposes are registered trademarks of their respective owners.

Any feedback provided may be used without any compensation.

15. Changes to Terms
BrandedQRCode reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon being posted on our website. Your continued use of the service after such changes are posted will constitute your acceptance of the revised Terms. It is your responsibility to review the Terms periodically for updates.

16. Governing Law and Arbitration
This Agreement shall be governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes arising out of or in connection with this Agreement shall be referred to and finally resolved by arbitration in accordance with the Arbitration Act (Cap. 15 R.E. 2020). The arbitration shall be conducted under the rules of the Tanzania Institute of Arbitrators (TIArb).

  • The arbitration proceedings shall be held in Arusha or Dar es Salaam, Tanzania, and conducted in English.
  • The decision of the arbitrator(s) shall be final and binding on the parties.
  • Notwithstanding the foregoing, either party may seek interim relief from the courts of the United Republic of Tanzania pending the outcome of arbitration.

17. Export Control and Compliance

  • You agree to comply with all applicable export laws and regulations.
  • You may not use or distribute BrandedQRCode services in violation of any international export laws.

18. Contact Information
If you have any questions about these Terms, please contact us at:
support@brandedqrcode.com

By using BrandedQRCode, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.